Contact Intact Insurance
Find a location
Find the Intact Insurance location nearest you in the list below.
321 6th Avenue S.W., Suite 1200
Calgary AB T2P 3H3
Phone: (403) 269-7961
Toll-free: 1 (844) 389-3765
Hours of operation:
Monday to Friday: 8:30am - 5:00pm
20 Hector Gate, Suite 200
Dartmouth NS B3B 0K3
Phone: (902) 420-1732
Toll-free: 1 (800) 565-4040
Hours of operation:
Monday to Friday: 8:30am - 5:00pm
10830 Jasper Avenue, 700
Edmonton AB T5J 2B3
Phone: (780) 428-7544
Toll-free: 1 (844) 889-3766
Hours of operation:
Monday to Friday: 8:30am - 5:00pm
2020 boulevard Robert-Bourassa, Suite 100
Montreal QC H3A 2A5
Phone: (514) 282-1914
Toll-free: 1 (844) 789-2733
Hours of operation:
Monday to Friday: 8:00am - 5:00pm
900-770 Main Street
Moncton NB E1C 1E7
Phone: (506) 854-7281
Toll-free: 1 (877) 841-4400
Hours of operation:
Monday to Friday: 8:30am - 5:00pm
Intact Insurance Saint John
1 Germain St., Suite 1400
Saint John NS E2L 4V1
Phone: 1 (800) 565-4040
Toll-free: 1 (855) 490-4560
Hours of operation:
Monday to Friday: 8:30am - 5:00pm
20 Crosbie Place, Beothuck Building, 5th floor
St. John’s NL A1B 3Y8
Phone: (709) 726-1922
Toll-free: 1 (800) 565-4040
Hours of operation:
Monday to Friday: 8:30am - 4:30pm
700 University Ave.
Toronto ON M5G 0A1
Phone: (416) 341-1464
Toll-free: 1 (844) 489-3768
Hours of operation:
Monday to Friday: 8:00am - 5:30pm
Phone Hours:Monday to Friday: 8:00am - 8:00pm
Saturday: 9:30am - 4:00pm
999 West Hastings St., #1100
Vancouver BC V6C 2W2
Phone: (604) 891-5400
Toll-free: 1 (800) 663-9468
Hours of operation:
Monday to Friday: 8:30am - 4:30pm
386 Broadway Ave., Suite 400
Winnipeg MB R3C 3R6
Phone: (204) 942-8402
Toll-free: 1 (800) 565-4040
Hours of operation:
Monday to Friday: 8:30am - 4:30pm
General Inquiries
Intact Insurance offers its services through a vast network of independent insurance brokers across the country. Intact Insurance is Canada's largest provider of business, home, and car insurance.
If you have questions about us or our products, your best source for information is your broker. If you have questions about your policy, want to make a change, or need to update your personal information – these are greater reasons to contact your insurance broker. (Your broker information is listed on your policy).
Submit a Claim Online
You can submit car and home claims on Client Centre and on the Intact Insurance app. Login to submit a claim online.
Claims Hotlines
If it’s after business hours and you have an emergency on your hands, here’s the number to call:
Personal Insurance
1 (866) 464-2424
Specialty Insurance
1 (888) 448-4140
Customer Satisfaction
Intact Insurance is committed to providing customers with exceptional service. It is important to us that our customers let us know how we are doing. If you are not satisfied with the service you have received, we encourage you to give us your feedback through the following Complaint Handling Protocol. We want to ensure that your concerns are handled fairly and efficiently.
Online Services
Have questions about the Intact Insurance Online Services? Access the user guide for tutorials, FAQs and more. Access the Online services user guide here.
Consumer Information
Learn more about how you can protect yourself from fraud and the scams that might affect you.
Whistleblower Hotline
Intact is committed to conducting business with the highest standards of integrity, ethics, respect, excellence and social responsibility.
To help achieve this goal, we have established the Whistleblower Hotline for our employees, stakeholders and third parties (e.g. shareholders, vendors, suppliers, etc.) to communicate their concerns and report any suspected unethical incidents.
Website Feedback
We're always striving to make your experience with us better, and our website is no exception. If you have feedback about our website please complete our website feedback survey. It will help us improve your website experience.
For media only:
If you are a member of the media, please contact the media relations team here.