How to request roadside assistance* in the Intact Insurance app
Help when you need it!
Mishaps on the road can happen so quickly– empty gas tank, mechanical breakdown, flat tire, and much more. Enjoy complete peace of mind with Intact Insurance’s roadside assistance. We’re there to help when you experience problems on the road. Check your policy to see if it includes this endorsement. Learn more about roadside assistance
*Roadside assistance is available as an automobile insurance policy endorsement.
Towing your vehicle (up to 50 km)
Jumpstarting your battery
Unlocking your car doors
Changing a flat tire
Delivering gas (up to 10 litres)
Winching
* Maximum coverage of four incidents per year per policy.
* Available 24/7 in Canada and the United States.
Step-by-step: Request roadside assistance with the Intact Insurance app
Thanks to your smartphone, Intact Insurance can quickly identify your location and send the services you requested. The services you’re entitled to are automatically authorized through the Intact Insurance app. With the Intact Insurance app, drive worry-free.
- iOS
- Android
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Download the Intact Insurance app
For added peace of mind, always keep your smartphone and the Intact Insurance app with you when you’re on the road. You’ll then be able to get help quickly when you need it.
Frequently Asked Questions
Questions about requesting roadside assistance in the Intact Insurance app? Check out the Frequently Asked Questions (FAQs) below for answers.
If you don’t have Intact Insurance roadside assistance, you can contact your insurance representative to add this endorsement to your insurance contract. To learn more about roadside assistance, go to the Roadside Assistance page on our website.
You can request roadside assistance for your car.
You can call us at 1-844-428-2020 to request roadside assistance.
Android 7s or iPhones 11 and above will let you download the Intact Insurance app. The app will automatically determine your location from the GPS on your smartphone, and, in the event of a problem, assistance will be just a tap away!
*Certain conditions, limitations and exclusions apply. To verify if you have the roadside assistance endorsement, please consult your insurance policy for a complete description of coverage and exclusions. Roadside assistance services offered by an independent third party as part of the roadside assistance endorsement. This website provides general information only, for policies that include insurance for roadside assistance costs. Your insurance policy prevails at all times.