Business assistance services

Whether there is a loss, theft or unauthorized access to your customers’ or employees’ personal information, a privacy breach can have significant operational and reputational impact on your business. 

Privacy breach coverage protects you from the damages of a privacy breach with:

• Remediation expense coverage for certain expenses that could include notifying your customers; post-breach fraud or credit monitoring, and, and securing forensic services;  

• Business interruption coverage to cover certain loss of income resulting from the breach, including necessary extra expenses;

• Legal expense coverage for certain legal fees or defence expenses from civil proceedings resulting from a covered privacy breach; 

• Optional third-party liability coverage for legally obligated compensation to other parties and resulting legal expenses.

This coverage also gives you access to expertise and tech support from CyberScout® available 24/7 to help minimize the occurrence of a privacy breach and provide expert assistance should a breach occur.

Legal counsel fees can add up quickly but sometimes, you just need a lawyer.

Legal Guard telephone assistance gives you access to unlimited phone consultations for legal advice on laws and regulations, employee rights, contracts and legal procedures.

HR Assist covers your human resources needs with: 

• Telephone consulting with Certified Human Resources Professionals (CHRP);

• Assistance for 5 cases per year, with up to 2 hours of consulting per case;

• Fast access to confidential advice on everything from health and safety; compensation; performance management; policies and procedures; terminations to worker’s compensation, and labour standards;

• Practical aids such as examples for employment contracts, examples of interview questions to ask or to avoid, a model policy on the use of internet and social media and a termination meeting checklist.