All your insurance documents in one place – from your smartphone!
No more need to rifle through your glove compartment – the proof is in the Intact Insurance App!
Securely available 24/7, even offline!
Automatic updates when changes or renewals are made.
Valid in most Canadian provinces: Quebec, Ontario, Alberta, Northwest Territories, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador.
Step-by-step: Access to your digital proof of auto insurance
Available in the Intact Insurance App!
- iOS
- Android
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Frequently Asked Questions
Questions about digital proof of insurance? We've got the answers! Check out the Frequently Asked Questions (FAQs) below.
The digital version of your proof of insurance is valid in Quebec, Ontario, Alberta, Nova Scotia, Northwest Territories, Prince Edward Island, Newfoundland and Labrador. Make sure you always carry the paper copy when travelling outside the province.
You can access your digital proof of insurance in the Car or Documents section of the app. For secure access, add the widget to your iPhone or Android device. If you have an iPhone, you can also use the Wallet app. Visit the help page for your iPhone or Android device, and follow the instructions.
If you have an iPhone, use the Wallet app and select the 3-dot menu to access the share feature. You can also use AirDrop, iMessage, or email to share your digital proof of insurance.
It's not possible to share your digital proof of insurance with an Android device. Only policyholders* have access through the app, but you can email a PDF version.
*The policyholder is the person whose name the insurance policy is registered.
We are committed to protecting your privacy, which is why our digital proof of insurance is available on your phone’s lock screen. This feature allows you to lock your screen and restrict access to your phone's content when sharing your digital proof of insurance with the Wallet or the Widget.
For added protection, you can also turn off notifications, but remember to be careful not to unlock your phone through fingerprint or facial recognition accidentally. By using this digital proof of insurance, you accept all risk and responsibility associated with its use.
To learn more about our Privacy Promise, go to: https://www.intact.ca/on/en/privacy.html.
When you renew or make changes to your policy, the changes will appear the next business day in the app and widget.
If you have the Wallet app, visit the Car or Documents section of the app and select "Add to Apple Wallet" to get the latest version. When you add the widget to your iPhone or Android device or use the Wallet app, you can access your digital proof of insurance even when you're offline.
The digital version of your proof of insurance is valid in Quebec, Ontario, Alberta, Nova Scotia, Northwest Territories, Prince Edward Island, Newfoundland and Labrador. Make sure you always carry the paper copy when travelling outside the province.
If you need to print your proof of insurance, download the PDF version available in the app or your Client Centre account. Print it in colour on white paper to make sure all the information is clear and legible. We recommend that you always keep the paper copy of your proof of insurance in your vehicle when travelling outside the province or to share with other drivers and law enforcement.
The digital version of your proof of insurance is valid in Quebec, Ontario, Alberta, Nova Scotia, Northwest Territories, Prince Edward Island, Newfoundland and Labrador. If necessary, a police officer can confirm your coverage by calling 1-833-436-4116.
We recommend that you always keep the paper copy of your proof of insurance in your vehicle when travelling outside the province or to share with other drivers and law enforcement.
The digital proof of insurance is equipped with several safety features to prevent fraud and protect your privacy. The app will never allow access to your location or personal information without your explicit consent.
The digital proof of insurance is equipped with several safety features to prevent fraud and protect your privacy. The app will never allow access to your location or personal information without your explicit consent.
It's the driver's responsibility to have a valid proof of insurance at all times. Be prepared for the unexpected by keeping a paper copy in your vehicle.
Only the person connected to their mobile app will appear on the digital proof of insurance. You should therefore keep a paper copy of the proof of insurance for all insured persons listed on the policy. Did you know that a PDF document listing the names of all these people is available in the Intact Insurance App?
For more information about the digital proof of auto insurance in the Intact Insurance app, please refer to our Terms of Use for more information.